Frequently Asked Questions

A crypto payment gateway allows businesses to accept digital currencies for payments, much like a traditional payment processor. It handles the conversion, transaction, and settlement so you can focus on your business.

Yes. You can create an account completely free of charge and test everything on the testnet before you test with real money.

Yes! You only need an email to get started. We prioritize privacy and convenience, so there's no need to go through lengthy verifications to use our platform.

Sign up, follow our integration guide, and you’re ready to go. You can choose integration methods that fit your setup, like payment links, iFrame, or API.

Our platform supports over 300 coins, including Bitcoin, Ethereum, and stablecoins. You can even request custom tokens, offering flexible payment options for your customers.

No setup fees, no monthly fees, and no minimum volume requirements. Our transparent pricing lets you start accepting crypto with ease and no hidden costs.

Any business can benefit, from eCommerce stores and iGaming platforms to Forex brokers and charities. Crypto payments open your business to a global, digital-savvy audience.

Funds settle instantly, as soon as the transaction is confirmed on the blockchain. This way, you don’t wait days to access your money.

Yes, our off-ramp feature makes it easy to convert crypto into fiat and transfer it directly to your bank account.

Yes, we provide 24/7 customer support. Our team is here to help with integration, troubleshooting, or any questions about the platform.

We offer unique features like exportable private keys, customizable gas fee settings, and the ability to add extra fees. Plus, our gateway has undergone rigorous audits for top-notch security.

The automatic swap feature converts received crypto into your preferred currency, either instantly upon receipt or once a specific amount is reached.

No, it's completely optional. You can enable or disable it based on your needs.

By converting crypto into stablecoins or other preferred currencies, you avoid sudden dips in value, helping maintain steady asset management without manual intervention.

Yes, you can specify a minimum amount before triggering a swap. This way, small transactions won’t constantly incur fees.

You can swap into major cryptocurrencies or stablecoins, depending on your preference.

Yes, you can set preferences for specific currencies to be auto-swapped. Whether you want stablecoins or a specific cryptocurrency, it’s customizable.

Stablecoins maintain a consistent value, helping you avoid market volatility. This stability is especially useful for businesses with regular payouts or fixed expenses.

Mass payouts let you send payments to multiple recipients in one batch, saving time and simplifying high-volume transactions.

Yes, you can choose the payout currency.

Mass payouts save time, reduce manual effort, and minimize transaction errors. They’re ideal for payroll, affiliate commissions, or bulk vendor payments.

Upload a list of recipient addresses and amounts, review the details, and confirm the transaction. The funds will be distributed quickly and efficiently.

Mass payouts use the same transparent fee structure as regular transactions, with no additional fees or hidden costs.

Absolutely. Mass payouts are designed for businesses with frequent, bulk payment needs, simplifying large-scale transactions.

Yes, our API allows you to set up automated mass payouts directly from your CRM or internal systems.

Personalized checkouts allow you to customize the look and feel of the checkout page, including branding, payment options, and colors, creating a cohesive brand experience.

You can easily upload your logo, set brand colors, and add your business name to ensure the checkout reflects your identity.

Yes, you can select which cryptocurrencies customers can use, tailoring the options to your business’s needs.

Personalized checkouts boost customer trust, enhance brand recognition, and may increase conversion rates by providing a familiar, branded experience.

Yes, there’s a preview option so you can review the checkout page and make sure it aligns with your branding before launching.

No additional fees for customization. Personalized checkouts are included to help businesses build a seamless customer experience.

Listing your own token lets you accept it as a payment option, allowing customers to deposit and withdraw directly in your custom currency.

It increases brand engagement, adds real utility to your token, and provides a unique transaction experience for your users.

We’ll need technical details, including the token contract address and network specifications, to integrate it seamlessly.

Once we receive the required details, integration is swift, and your token can be live as a payment option quickly.

Listing fees may apply depending on technical requirements.

The offramp feature converts crypto into fiat currency, allowing you to withdraw directly to your bank account.

Enter the amount and select the fiat currency, do a short KYC, confirm the transaction, and the converted funds will be sent to your bank account.

Yes, but minimum amounts may vary by currency. You’ll see specific requirements directly in the offramp widget when entering the desired amount.

Yes. The Offramp fees are transparently displayed in the offramp widget. The fees are based on the fiat/crypto currency and payment method selected.

This feature allows you to decide whether you or your client pays the transaction’s gas fees, offering flexibility in cost management.

Covering fees can improve the client experience, particularly for smaller transactions where gas fees may impact their satisfaction.

Yes, you can change this setting in the back office anytime to adapt to your business needs.

You need enough balance in your wallet to cover the gas fees if you choose to pay them yourself.

Gas fees are dynamic and based on network demand, not transaction size.

Yes, you can add a custom fee on top of our processing rate, providing an additional revenue stream for your business.

It enables you to generate extra income on each transaction, helping cover operational costs or creating a profit margin.

Simply enter the desired percentage in your settings, and it will automatically be applied to client transactions.

No setup fees, monthly fees, or minimum volume requirements. You only pay transaction fees as outlined in our transparent pricing.

We offer a lowest fee guarantee. Share your current rates, and we’ll work to offer a more competitive solution.

No, you can process any volume without penalties or additional fees.

Our standard fee for both incoming (IN) and outgoing (OUT) transactions is 0.5%. However, if you already have a provider, we offer a lowest fee guarantee—just show us your current rates, and we’ll aim to provide an even more competitive solution. For currency swaps, we connect with 36 providers to secure the best possible exchange rate for you.

With the ‘Accept Deposits’ option, clients can select their own deposit amount directly in the checkout widget, providing a flexible payment experience. This option is ideal for platforms like online casinos and brokerages that rely on custom deposit amounts.

The ‘Sell a Product’ feature lets you define a specific price for a product or service, which is displayed in the checkout widget. This setup works well for businesses selling individual products or services at fixed prices, as customers can complete the purchase directly.

The ‘Sell Currency’ option enables a simple exchange feature within the checkout. Clients can choose to send one cryptocurrency (e.g., ETH) and receive another (e.g., BTC) based on the options you provide. This is useful for businesses that wish to support in-widget crypto exchanges.

Yes, the Cart integration is designed specifically for e-commerce sites with shopping carts. It allows you to pass the total cart amount and currency as parameters into the checkout, enabling customers to pay the full cart balance in one easy transaction.

Share Link generates a unique, secure payment link that you can share directly with customers via email, social media, or even a QR code. This option is ideal for businesses that want to start accepting payments quickly without a technical setup.

Yes, you can easily add a “Pay with Crypto” button by embedding a payment link onto a button on your website. When customers click the button, they are directed to our secure checkout widget, creating a smooth transition for payment processing.

The iFrame integration embeds the payment widget directly into your website, allowing customers to complete payments without leaving your site. In contrast, API integration offers deeper customization, letting you build and control payment flows from scratch. With API, you can display wallet addresses and QR codes directly on your platform, though it requires more setup.

Yes, both iFrame and API integration allow customers to complete transactions without leaving your website. This setup ensures a seamless, branded checkout experience, helping to maintain customer engagement.

Our API integration provides unmatched flexibility, allowing you to create fully customized payment flows that align with your business processes. Examples include automating transactions, implementing CRM-based withdrawal processing, and displaying static deposit wallet addresses directly on your platform. This setup is ideal for businesses needing high levels of customization.

Yes, with API integration, you can automate the approval and processing of withdrawals directly from your CRM system. This feature streamlines operations by letting you manage client withdrawals within your CRM, eliminating the need to log into our platform for each transaction.

Our payment gateway has undergone a comprehensive security audit by Datami, ensuring high-level data protection and secure transaction handling.

Yes, we provide full access to export private keys, allowing you complete control over your funds.

Absolutely. You can integrate your existing wallet, maintaining control and flexibility over your funds.

No, we operate without custodial dependencies, so you’re in direct control of your wallet and assets.

Our gateway was thoroughly tested by Datami, with all vulnerabilities addressed for maximum security and data integrity.

Exporting private keys grants you unrestricted access to manage your funds independently, without third-party access.

Integrating your own wallet ensures you have direct access, full control, and flexibility over your funds without relying on third-party custody.